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Privacy Policy

Thank you for visiting West Coast Flags for all your flags, banner and pennant string needs. Some of our products, such as flags, pennant strings, and banners may be ordered online with a credit card through Pay Pal. On all custom printed orders, we prefer that you call our office, so that we can give you that special attention needed for your order. Our sales staff is always ready to answer any of your questions and place your orders. Our office is open Monday through Friday from 7:30am to 5:30pm Pacific Time. If you would like more information, wish to order a sample or purchase a product, please contact our office or sales representative. Flag colors shown on any color chart may vary depending on monitor settings. You may order sample color swatches (free) for a nominal flat rate ground ship charge. We can assure you that all of our products are of the best quality available. Our website is our catalog. If you do not see the item you need on our website, please contact us and we can usually find what you're looking for

Pennant Strings

We have a large assortment of pennant strings and streamers. No minimums! Choose from stock combinations, or your own custom combination of available stock colors at no extra charge. We can mix any color combination you need whether we show it or not, as long as the pennants are made in those colors. Colors that are not in our stock colors are considered custom printed. Because we believe in quality products, all of our pennant strings are made in the USA. Free Shipping in the Continental U.S. on Pennant String orders over $50 UPS Ground $8.50 shipping in the Continental U.S. on Pennant String orders $50 and under - UPS Ground Call For orders needing special shipping instructions, air delivery or outside the continental U.S. UPS Ground is Standard Shipping . Pennant Strings are measured from end to end. For example; if the size is indicated as 100', there are approximately 90'-94' of actual pennants and 6'-10' of tie offs, thus equaling 100'. Custom Printed Pennant Strings are available in spot or full color print; single or double sided. There is a 5 string minimum order for custom printed pennant strings. Production time after art approval averages 5-10 business days after art approval.

Flags

No Set-Up Charges or Minimum Orders of all flag orders. Our stock colored flags are made from 200 Denier Nylon or two-ply polyester - Completely Made in the USA! We use UV Resistant ink, USA Made. We have up to 56 vat dyed stock colors for you to choose from and combine at no extra charge. Free Shipping in the Continental U.S. on Flag orders over $50 UPS . Ground $8.50 shipping in the Continental U.S. on Pennant String orders $50 and under UPS Ground Call For orders needing special shipping instructions, air delivery or outside the continental U.S. UPS or Fed EX Ground is Standard Shipping. We also ship to Canada. Shipping costs will be applied. We never add a handling charge. Normal production on Stock Printed Design flags is approximately 5 business days. When you choose the color/ color combinations, it is considered a custom order. Normal production on Custom Digital printed flags is 5 business days - After art approval. Custom digital printed flags may be printed single sided reverse ( the back is a reverse or mirror image of the front), or double sided. Double Sided Flags are two flags printed and sewn back to back, with a liner between. Front & back image looks the same. We charge by the size of the flag, not the by the number of colors. Rush orders are available for extra charge. Contact our sales representative for information. Custom color combinations or custom printed flags are not returnable. There is no specific warranty for flag lifespan due to the varied weather conditions where they may be flown. Average lifespan is 4-6 months or longer. Teflon thread reinforcement is recommended for windy or marine environments to help prevent frayed edges fora minimal extra charge.

Refunds/Returns

There is a 20% restocking fee on all returned stock orders of any kind, plus shipping costs. Custom color combinations are not returnable. All printed flags are tailored and printed to your specifications, therefore considered custom. All custom selected color combination on pennant strings are considered custom. All Custom Made orders (solid colors, panel flags, pennant strings, banners and custom digital printed flags) cannot be canceled, returned, or refunded once production starts. Each order is handled individually and may be determined case by case.
West Coast Flags